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| - This owner is much more concerned about being 'right' than providing customer service!! We have been there about 3 or 4 times in the past, but he is just SO Difficult to deal with. He loves to say NO and is rude about it, too. The food isn't bad, but it is over priced and he needs to understand that his customers need to WANT to come back, but if the owner does everything in his power to run this restaurant like an ARMY Barracks, then I would not be surprised if he didn't make it through the summer. I have never written a review before, but we are upset about being treated so poorly.
Some of our complaints are more minor than others, but they all add up:
1 - Small side salad is $3 Large salad is $6.75, but is barely more salad in the large salad than the small one, just put it in a larger bowel. And there was barely any dressing on either of the salads. They used to have plenty of dressing on them, but not now. It's a shame, because this dressing is very tasty. Trying to save a penny at the cost of the enjoyment of this salad that we were looking forward to.
2 The bread used to be served with a mixture of oil and herbs or seasonings, not quite sure what was in it. We asked for butter with the bread, and got one little thing of butter, and none of the oil mixture. We were told we could have either the oil mixture or butter, but not both. He didn't mention that at the beginning, just brought the little butter and no oil mixture. He said, we can't give things away for free! What kind of response is that!!
3. I asked if they could leave the green peppers off of the pasta dish and substitute mushrooms and he told me NO! What?? He just said NO. He again said that he could not give things away for free! He said he would have to charge us $1 for the mushrooms. He didn't even say that nicely at the beginning, he just shocked us by saying NO. I have never been treated this way before. We should have been smart like some of the other reviewers and gone somewhere else, but we were tired and hot and hungry.
Like some of the other 1 or 2 star ratings since last year mentioned, he is rude and he doesn't understand that the customer is #1 and should be treated well, not like he can't wait to get you out of the door. He shoved our bill at us this evening, without even asking if we wanted coffee or desert. And there were only two other tables during our entire meal, so they can't say they were too busy. We will take our $30-$40 dinner budget somewhere else in the future. Maybe we will even spend less and enjoy it more.
It is tough out there in this economy. As customers, we should be appreciated and treated as if they are glad to have us instead of taking advantage and treating us poorly.
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