Their bread is amazing but they need to work on all the rest. Tried this place three times and every time I said I'm not coming back. It's a bakery, grocery store and a restaurant with some bar style seats. At the beginning, I was excited to try Pitaland because it's the main middle eastern bakery in Pittsburgh area. It supplies the city with awesome fresh tasty thin pita bread. And they have a brick oven to bake fresh pastries. So you expect they make good wraps, pastries and meals like the rest of the bakeries in other cities. If it's only for the bread, I would give it five stars. Their pita bread is flawless! However, falafels, chicken shawarma, freshly baked cheese and beef pies/sfeehas were all below average. Falafels were very bland and just not right. The pies (or mana'eesh) were thick and lackluster too. So the food quality on three occasions was 1/5. First experience, I said maybe the cooks had a bad day but it can't be that they had a bad day everyday. I think the most successful restaurant owner is the one who tries their food frequently before serving it. It's really not difficult to make a delicious falafel or chicken sandwich. If you watch a YouTube video about how to make a chicken shawarma wrap, you'll have nicer results. I hate to give negative reviews unless it's for improvement. Service and staff here are slow and not the friendliest. I want this place to be much better and I believe they can.