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| - Sadly I have to update my review (Dec 11, 2017). I attempted to email the Cafe to give them feedback in person but a month later have still not received a response.
A group of 4 of us arrived around 7pm in order to celebrate a friend's birthday. The service we had the opportunity to "enjoy" was lacklustre at best. It was clear from the beginning he was not interested in performing his job as waitstaff well. He was consistently confused, mixed up our orders, forgot parts of our order several times, and was extremely disinterested. My friend had to re-order the veg sandwich, along with a glass of wine. Service was quite slow (we ordered a total of 4 drinks, 3 desserts, 1 sandwich - not complicated stuff here). 2 glasses of wine took 10-15 minutes to arrive at our table. The restaurant was not super busy when we were there.
Near the end of our evening we asked for 1 bill to make it easier on him (we weren't sure he could remember who ordered what). We were intending on splitting the bill ourselves. Sadly he was not able to take more than one credit card for the same bill (we have done this so many other places, not sure why you are "not able to do that here" according to him). So he had to go and split the bill for us (which took him some time to figure out what each of us ordered). By the time he returned he was very clearly in a bad mood, would not make eye contact, and was generally unpleasant (think silent, brooding). We received no thank you, have a good night, etc.
The only explanation we could come up with is that it was his first night serving. If this is not the case I hope no other customer has had this experience. As one of my friends put it, that was the worst service experience she has had in a long time.
We enjoyed the ambiance (although the restaurant was very cold), the food, etc but won't be returning anytime soon based on the slow, dis-interested service we received.
Previous review (June 30, 2017): Love this cafe! A bit off the beaten path but worth the stop. Great coffee, even better tasty treats. A friend had one of their breakfast burritos and I was jealous!
Very kid and bike friendly - they even have an air pump when you get a flat!
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