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| - This review is on the sales side; have not dealt with service side, yet.
I am not a first time car buyer, been there, done it many times. I know what goes into car buying and how dealerships work. With that said, we went into the dealership with intention to "just look around" like many but in the back of our head we were ready to buy if by some miracle we got a good offer.
We were greeted by Jesse, he seemed nice and explained how their dealership doesn't work on car price commission etc. Of course I had my "argument guns" loaded and ready, I know how sleazy these things can be. Jesse showed us all the cars we were interested in, seemed very knowledgeable and helpful. My husband test drove a few and of course we got invited in to look at "what they can do for us". I had my defenses up, but after an hour or so of back and forth on what we want we seemed to be actually getting somewhere. Jesse got his manager involved, who was actually super sweet and assured us they will do everything to get us to a comfortable monthly payment on our desired car (forgive me, but I don't remember his name). Here's the thing, to my surprise, they were actually working down all the points as promised and not dancing around the same BS as every dealership I have had the displeasure of dealing with.
Finally we ended up at the loan guy's office, Noah. Young, yet pretty good at his craft. We knew we were going to say no to any and all additional "packages", but to my surprise their extended warranty was actually through Chrysler and not a third party non-existent company as it is with every other dealership. Long story short, after some back and forth discussion, he managed to drop the payments to our comfort AND have the extended warranty package. It was pretty sweet deal all in all.
I was going to be extra critical and do 4 stars, but what the heck, every single person we dealt with there was awesome and we are happy as can be with the car and the deal we got! What more reason than that to give a place 5 stars!? I love that place! :) Based on my personal experience, I definitely recommend buying a car from them!
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