I had a great experience with Kelsey who colored my hair. She saw the picture of the color I wanted and took it into her own hands to make sure I was changing my color to the proper tones. I was happy that I could trust a stylist finally. This was my first time back at a salon since prior experiences being mediocre elsewhere. I did not get my hair trimmed this time around as I am still leery of stylists cutting my hair the right way. Overall, I love my hair color and was happy to get some much needed pampering and quiet time.