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| - My wife and I went here last week and we have been to Macaroni Grill restaurants before but I must say this was the worst service we ever had, only giving two stars because the food was decent.
First our server seemed to have an attitude, we asked for lemons with our waters and after him being back at our table twice after asking he came back with two small lemon slices (not even wedges) and said they were out. We did later find out they were indeed out, but why not just tell us that in a nice manner before just ignoring our request for 15 minutes. When our waters were served we were not given straws, then once we asked he took them out of his apron and only had one and threw it on the table and shook his head and walked away without saying anything, then came back after 5 more minutes with two more straws and set them down without saying anything.
We had to ask for bread and he walked by us twice with bread, once giving it to another table that was seated well after us. This guy really had an attitude, and you know I realize people have bad days so we were being nice and not trying to give him a hard time, I told my wife maybe he is just having an off day. But it was like that through the whole entire meal.
Also they were not just out of lemons, the table behind us asked for something fried, but we didn't hear exactly what but then we did here the lady say, "so your out of lemons and this?" One thing is a mistake, multiple things being out is bad management somewhere.
The food itself was not bad and typical quality for Macaroni Grill which we really like.
I will drive another 30 minutes away next time to go to the other Charlotte location before going to this one again. My wife felt bad for even suggesting it after we went, wasn't her fault.
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