We had a good experience at Chili's. I was a little hesitant due to previous reviews, but we went and everything was great. I had the chili and salad, my husband the potato soup, my mother enjoyed the California chicken flat bread and dad had the steak. Everything was tasty and hot. Service was fast. There was a wait, but it was busy so understandable. We were able to play games while we waited and we paid on the machine so fast exit as well.