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| - My husband, our friends and I were all blown away by this hotel.
The service was incredible, the rooms were beautiful and clean, the pool and hot tub were fantastic and the bar was great.
The room: Just gorgeous design. Very modern looking with a great sitting area, business are and comfy king-sized bed. The bathroom had a great step-in, glassed-in shower with toiletries from Bath and Body Works. Also, a really amazing hair dryer that I was very tempted to steal.
The pool:
The pool was heated, on the small side, but very comfortable. They must have had some sort of buzzer on the door, because every time we went in, a staff member would magically appear with towels. The hot tub was super comfy and HOT. Just lovely. It was also open to midnight, and open early (8:30am) as well.
The bar:
Amazing service here. They had a special, $15 for 6 local beers. I wanted to bring them up to our hotel, so the bartender supplied me with a tin bucket full of ice, the beers and a handful of bottle cap openers, all of which we were free to take home. Apparently the 6 beer deal also worked for Budweiser as well.
Service in general:
I would find myself talking to the staff quite a bit in elevators, while checking out, etc. and all proved to be genuinely friendly and helpful.
Location:
Right beside the new and old hockey arenas, maybe a 15-20 minute walk to downtown and PNC park. Probably a $5 cab ride from anywhere in the city, though we were happy to walk everywhere.
This is possibly the best hotel experience I've ever had. Every aspect of our stay was just wonderful. It cost a little more than some other places in the area, but the hotel more than made up for it in value and amenities.
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