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| - My car was overheating (great..) so I took it in here because it's down the road from where I live. Overall, I'm really happy! I didn't feel like I was talked down to because I don't know a thing about cars. Michael, the man who told me about what was wrong, estimated it would cost upwards of $1,000 for all of the repairs. This, of course, took my breath away a bit! However, he asked if anything was under warranty and told me that I should check at the place that had fixed my car a couple months ago. Turns out, my water pump IS under warranty elsewhere. This shop could've said nothing and I would've paid the $1,000 without thinking about it! Because Michael was honest and genuinely offering advice, I saved $500.
The customer service here is awesome. Lucy, at the front desk, is so friendly. Sometimes it can be intimidating to go into an auto shop but the employees here make it so that is not so.
My water pump still needs to be repaired (taking it to the place it's warranted under, obviously) so I haven't driven my car more than .2 miles. But I feel confident in what the mechanics at We Fix It Did. It feels trustworthy! They also gave a little container of honey which I thought was a cute addition. Little "Thank you" gifts are rare from companies and very much appreciated. :)
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