The worst! This salon started out as a classy little place with expert stylists but has slowly deteriorated. They move around and do not tell scheduled clients nor apologize for inconveniences. Claudia is rude and apparently annoyed with working. She was ready to go postal when I showed up a half hour early to an appointment with my boyfriend (so that I wouldn't end up late). Claudia aggressively washed my hair and tried to demand that I take off my sweater (uhhh...?). She was cutting and styling my hair so briskly that she didn't even skip a beat after grazing my eye with a Chi iron! Lol It was crazy!! She was cold and unprofessional to my boyfriend also. All this after helping her coworker's clients find this dive when we were all standing around like idiots in front of their former location without even a note on the door. Who does that to ***people***let alone their business? Apparently Claudia isn't affected by a down-turn economy and does not have to show respect or self-restraint. If you like a stylist who doesn't forget that your hair is attached to your head, you will have better luck at Great Clips!!