I've been in customer service my whole life & work for an amazing company. So, yeah maybe I expect too much. Today, was by far the worst I've seen (even worse than Walmart) So here it is: I went to IKEA to get a 55 inch canvas painting, went to the cashier with the info. Gave it to her & asked if someone could get it & help me out with it. My back is hurting & it's big & awkward no big deal right? She couldn't get anyone, now annoyed I asked nicely for a manager. It's not her fault there's two cashiers & 6 people in each line. She sent me to the delivery desk. I asked for a manager, the lady says she'll help me fine. She tells me to get a flat & where to go & do it my self fine pissed off but I did it. I came back got in line and the nice new 3rd cashier asked me how my visit there was I told her worst customer service ever, but totally not her fault. She immediately called me a manager, a guy Jeff. Great, I said he can help me out. Nope I got the lady that told me to go get it myself. I told her to have a nice day & struggled through it Here's where it gets good! I'm pushing my flat outside & there's a lady pushing a shopping cart with her baby in a carrier in it & pulling a flat cart with stuff on it. What is wrong with that store?
Definitely not a store I'll be going to again