I absolutely love this place especially Laura and Jim they were so wonderful to me so understanding if I remember correctly I was their first customer and when I brought my baby puppy Lollah who passed away because she was too young I was devastated n heartbroken I was miserable for weeks on end and even writing this review makes me tear up unfortunately I still have not gotten over it nonetheless they met with me and my best friend out in the parking lot beam me they took care of her made sure that I was ok she even called and checked on me and the most wonderful thing for me that I never thought anybody would do you or even think of... she made her a birth certificate and puppy prints which I keep on my entertainment center along with her remains and her pictures and bottle. They also made it very very affordable which was extremely helpful financially and mentally because I did not have this $411 it was every other place wanted to cremate a half pound puppy so for that I just want to say that I absolutely love you guys so much and I would recommend u to anyone of course I would never wish anything bad to happen to any animal but if it were to ever happen God forbid this would be the place to put them to rest