I didn't have a clue of who to call for our recent move. I requested quotes from 3 different movers and found the two other movers wouldn't commit to a fixed price and charged for blankets, wrapping, etc. I found Ed from Portland Student Movers to be very responsive, a direct communicator and in both cases (we moved our belongings to a storage until our new home was ready--and then from storage to our new home) our actual charges came out less than Ed estimated. Honestly, I would have paid what he quoted but this is an example of his honesty. The movers themselves were on-time, friendly and handled our things with care. An added bonus was that they were supervised the entire time by an on-site manager.
Late in the day--keep in mind we had a lot of stuff. The movers were still laughing and going up and down our stairs with a smile on their face and were taking the stairs 3 steps at a time. We enjoyed asking the college age movers about what school they were attending and hearing about their career goals.
I did read posts on Yelp and I thought some of the people who complained about them to be crazy. Of course they want to get paid when the work is complete--I am not sure why other posters expected anything else. When your haircut is done you don't tell the salon...hey, I'll pay you later, if you take a cab you don't tell them you will pay later, if you eat a meal at a restaurant (you get the idea). This is a service industry so, if you hire them expect to pay at the end of the move.
In my book, Portland Student Movers get an A++++++ Would recommend them to anyone.