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  • WORST CUSTOMER SERVICE EVER. Had flooring dept. come out and take measurements...supposed to get estimate next day...nothing...called at 6pm and Brian answers the phone. Oh yeah- we haven't got to it yet. Will call you back in 30 to 45 minutes.....nothing at 8pm. So I call- no answer in department. Talk with manager the next morning....he apologizes and was very helpful but being in customer service myself the damage was already done. Went to a family owned flooring store and wish I had went to the locally owned company from day one. Shame on you Lowes and shame on me for knowing better.
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