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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-04-26 00:00:00 (xsd:dateTime)
itemReviewed	Tom Prezkop - State Farm Insurance Agent
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	Well things started off good, I was with this office over a year, then the service took a downturn in the last couple of months to the point I decided to change agents. Couldn't get anyone to answer the phone in the office it just went straight to voicemail during normal business hours after multiple attempts in the same day to reach someone. I left a message that I was calling to make a payment mid-day. I got a return call from Pam at 4:45 pm that same day, at a time which wasn't exactly convenient for me to talk to her. When I asked her why it took so long to get a call back she gave some lame excuse. I asked her what if I were having an emergency, she said that those take priority. But if you're unable to leave a message how would she know what is priority or not? It was obvious to me that she was out of the office the ENTIRE day. So not answering the phone for the entire day and finally returning a voice mail message at the back end of the day almost to the last minute was the final straw. Obviously I am not an important enough client to them. (Mind you this was the second time to have the exact same experience!) So when Pam is SUPPOSED to be in the office but actually isn't and unless you leave a voice message that your house is on FIRE, you are probably out of luck getting any service that day. Her boss Tom may not even be aware that this is an ongoing issue. So he is one client down due to her negligence. Bad reflection on State Farm. They must not offer incentives to the agents to treat their customers good and try to keep them around. It may be time to change insurance companies all together!
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Alex

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