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  • I really want to give Rudy Boy a better rating. Their food is delicious and I am obsessed with the heat in almost every dish and especially the jalapeno ketchup! However, the service leaves way too much to be desired. I live quite close and order take out from here on the regular. No more. The last two times I've gotten take out, they forgot one of my items (though when I called to tell them they apologized and gave me an extra item for free). The last time, not only did they forget an item, they shortchanged me $10, which I did not realize until a couple of days later. As well, the last time I went there for a sit-down meal, it took about 25 minutes before someone would acknowledge us. There were only two other full tables in the place. We waited for about 15 minutes and then I went to the counter to ask for some attention. The server there was facing the other way, entering something into the computer or till or something, and then just kept facing that way for 10 minutes. I got the sense that she was personally ignoring me but I can't fathom why, as I don't know her beyond coming into the place. Finally, the other server came and served us, but the experience was already ruined. I'll get my burgers somewhere else from now on.
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