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| - I want to be able to give this place a great review. Unfortunately I have been hear and left more times than I have gotten something. The one time I made a purchase, the beautifully presented cinnamon roll turned out to be incredibly dry but flavorful.
The space itself is sparse and feels a bit cold. Despite passing by here regularly, it also took me a minute to find because their sign inexplicably is not lit at night and they do not have any clear open sign. The first time I finally found it was in the evening and I ended up not going in because they did appear to be open despite the lights inside being on (no one was visible inside). Same story the next time I went by, but decided to check and the person running it immediately came out from the back when I walked in the door.
On two subsequent visits during the day, I received less the positive customer service and ended up walking out both times without making my intended purchases. Both times I was not acknowledge at all when I first walked in. The first time there were two people working and both were busy doing things despite the place not being very busy. After standing around for a bit, one of the employees said he would be with me in a second as he walked by. Once I saw him starting to work on building some espresso drink after passing me repeatedly, I finally just left. The second time that same employee was clearly grabbing good to deliver to a table, so I waited until he had delivered the food thinking he would assist me when done. Instead he again kept walking past me and said be with you in a second during one of the passes as I had experienced the first time. When additional customers came in, it still did not seem to prompt any interest in stopping to assist me. In this visit, they must have had a very busy day as well since they only had a fraction of the normal options. Realizing I still was not going to be served again, I left.
I desperately want to give this place a chance because everything looks tasty, but it's hard we I have been barely acknowledged as a customer twice.
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