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  • Ok I was out and about with my mother, sister and nephews. My mom wanted a hamburger. So we decided to go to Red Robin. They were busy, being a Saturday afternoon. We waited over 20 mins to be seated. We finally are called for our table. We get there and the table is not ready and very cramped against other tables. So now we wait for our server.......and we wait......still waiting over 15 minutes have passed. Other tables around us have been greeted and had their drink orders taken. Our party nothing. Trying to grab any servers attention is a fail. I am irritated at this point. My mom is hungry and getting fustrated too. I decide at this point enough is enough. I tell them we are out of there. A server walks by and thanks me. I tell her thanks for the no service. I get this disgusted look. My sister gets stopped by the manager by this point me and my nephews are already in the vehicle. He tried to apologize and gave her a coupon for a free appetizer. Too late bub! We headed over to Island burgers. Which was right down the street. We were seated promptly and our server was there almost immediately. Got our drinks ordered and the food was brought out in a timely fashion. My burger was cooked as ordered and was delicious. I had the Hawaiian btw. My mother ate her entire burger. She rarely finishes her meals. She had the Maui burger. Needless to say Red Robins almost soured a great afternoon with my family, thanks to Island burgers for their great services. Islands Hawaiian burger is bigger and better than Red Robins Banzai burger. I waited a day to write this cuz it would have been alot nastier. Oh yea I forgot to mention that another table walked out off Red Robins too. I will avoid this location like if it is contaminated with the ebola virus.
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