So I just left Nauti Mermaid,food was ok. I ordered 2 main lobsters a bed bug started running off my plate. I ran to get my Server Mike,he said he was going to try and figure something out,he ran and whispered to a customer. The customer started to stare. I ran to another server her name was Sarah,explained the situation and showed her the critter. She said oh no,this not suppose to happen. So I seen a guy with a suit and I asked her who was he because he walked to the back towards the kitchen ,I asked we go was he because he wouldn't stop looking. Sarah said we do t have a manager but this is Gus cell phone number,call him,he out sick. 440-320-6549. I called the number 3 times and a female told me to please stop calling she don't know Gus. Sarah tell me that this is Gus number and that is his wife answering playing games..I was so upset I couldn't take my food home because I was very scared. The way I was treated was very poor and I will be calling the Health Department,the news department and whomever else I can contact. This was very unprofessional