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  • Having read reviews on Yelp on Presto over the weekend I had made a mental note to give it a try. As it turned out finding myself hungry I was about to pull into Highroller for a Fig it Out Burger but remembered I was also in the vicinity of Presto as well. A quick U turn I couldn't be more delighted to find an actual full shady spot at 4 pm. I'm a big fan of being greeted upon entering with a hello at least in smaller establishments such as this so I was smiling from the git go! There were fewer than ten customers and no line when we arrived. Had I not read the reviews on Yelp I wouldn't have known about the salad by the scoop, or what a Pide was or how it was pronounced. This place really has a WONDERFUL business concept. The niche it fills has a tremendous potential for SUCCESS especially with its location. I doubt that they could have found a more ideal location UNLESS...it had a drive through window for quick juice, or Smoothie Pick ups or such. Comfortable seating was comfortable. My daughter chose a smoothie and was very pleased with it. Giving me a taste I found the flavor balance of ingredients to be very well thought out. Ginger can easily be over done....but this was very well done! My order of Greek Pide arrived and looked yummy and the ingredients Grape Tomatoes Basil Pesto and red peppers were bright and made my mouth water. The crust looked golden for the most part on top... although there was one end with a burnt area but with a fresh baked item I expect a certain amount of variety and as in the case of many pieces of art... there is room for such flaws...and if it had ended there... I wouldn't have considered there to be any flaw in this Pide. It wasn't until flavor profiles seemed off that I turned the piece I was eating over to discover it was burnt. As it was directly beneath the area that appeared the most burnt I didn't think much of it and as the rest didn't look too over cooked from the top I didn't expect for a moment that the rest would be inedible as well. I scraped the ingredients off eating them and enjoying them... I nibbled on the surface crust that was fine. I enjoyed my meal. I made it work. Why? Well Having more errands to run in what is turning out to be a very busy week I didn't have the time to wait for another to be prepared. And they are prepared to order which is one of the delights of Presto. My daughter asked if I was going to let the managment know and I assured her that I would. As I bussed our table I took the 'plate' to the counter and was asked by a tall smiling gentleman how it was. I replied "Burnt". He looked me in the eye and said "awesome'. I was a bit taken aback. I asked him why burnt was Awesome and I realized he must have not heard me correctly. The plate was shown to others in the kitchen and I was offered a refund. There was no need for a refund. I simply wanted them to be aware of the potential of having to make an adjustment to cook times or oven temps. As I was exiting another customer asked about my meal. I stopped and spoke with her and was interrupted by the tall man behind the counter and told not to bother other guests. The guest and I both informed him that she had inquired and so I was simply responding. THIS interaction left more of a sour taste in my mouth than the discovery that the entire bottom crust of my meal was burnt. Somethings in this establishment need to improve. Some are easy fixes like adjusting oven temps. If one views photos posted by others there is also a Blanco Pide shown which is burnt enough on top to make me wonder if it was perhaps blacker than mine now in retrospect. Some things are not as easy to fix in a business.
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