Easiest car buying experience I've ever had. This dealership is 2.5 hours away from my home, but I found a great deal on a truck on Autotrader. My salesman CAP was extremely straight forward and very helpful. He even held the truck for me for almost a week after only having my word that I'd buy it; no deposit required!
I've dealt with numerous dealerships after scouring the internet for good deals, and after finding out I was 2 hours away, didn't seem to want to help me. Without hesitation, CAP gave me the utmost attention and service.
On the day I made my 2.5 hour trek to get the truck, the thought crossed my mind that I'll get there, and all they'll try to do is de-value my trade-in that we'd already agreed upon the value after they saw two pictures that I took of it. I felt I would be at their mercy since they knew I'd have five hours of drive time and might try to screw me over.
As I arrived, I was met in person by CAP who had my new truck pulled out for me and buffed to a shine! He set me up on my test drive and when I returned my paperwork was ready to sign! Not once did anyone give me any crap about my trade-in! The paperwork was already set up by the numbers that had already been agreed upon by text message and I was on my way about 10 minutes later. Yes 10 minutes!
Bravo to this dealership, who earned my respect so much that I wouldn't hesitate to go back in the future. Even 2.5 hours away.
If there was a teeny tiny gripe is that I received the truck with less than a half tank of gas. I have had dealerships fill the tank up upon purchase, but oh well, that's a $20 issue that I can overlook.