I have tried Boss Coffee 2 times now. I live near by and was excited for a drive through coffee place.
1st experience - was shortly after they opened. I ordered a 20oz Vanilla Frappe. The taste was good and I enjoyed the drink. However after I finished the drink I noticed on the bottom of cup it said 16oz. So I paid almost $6 for a 20oz and only got a 16oz drink.
2nd experience - I went yesterday to give them another shot at this. Ordered the same drink again with no whipped cream. I had 3 girls come to the drive through window. 1 took my money, 1 asked if it was no whipped cream and 1 that handed me the drink. I took one look at the drink and asked the girl... Are you sure this is a 20oz drink? She said YES. Again I paid for a 20oz Frappe at almost $6 and got a 16oz drink. I would post a picture of the cup however don't have a way to download the picture.
Very sad when they have 2 size Frappe drinks and can not get the larger from the smaller figured out not once but twice in one month. I can go across the street and get a 24 oz Frappe at Starbucks and pay only $4.83 and get what I paid for.
Bottom line for me... ALWAYS make sure you are getting what you paid for. These employees are not aware of there own size drinks. The Frappe drinks are way overpriced IMO.