About: http://data.yelp.com/Review/id/oTZv6-q8avU5FnB46kRXJw

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About: http://data.yelp.com/Review/id/oTZv6-q8avU5FnB46kRXJw Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-08-15 00:00:00 (xsd:dateTime)
itemReviewed	Frame Fixer
http://www.openvoc.eu/poi#funnyReviews	7 (xsd:int)
rev:rating	3 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	10 (xsd:int)
rev:text	I'm glad this service exists, and it's quick and friendly, but for what I needed done, I found it overpriced and incomplete- took in a pair of glasses after the arm fell off. I originally took them to my optometrist to repair, who said he needed a double-handed hinge tool in order to fix them, which he did not have. I found Frame Fixer on Yelp. At Frame Fixer, my glasses were looked at briefly and I was told the screw had broken inside the hinge. The charge was $45 (which seems to be their flat repair rate?) and told to pick them up a few days later. The paint has faded on my frames and developed a white, cloudy haze- I asked if anything could be done about this and was told they would make note. Fast-forward to Thursday, I pick up my frames from a less-friendly employee who basically took my name, handed me my glasses, and thanked me. I felt rushed, but asked about the paint issue. Her brusque response was a short, "Your frames are old and wearing out." She again thanked me, clearly done interacting. I was the only customer. For nearly $50 for a very small repair, the arm is back on my frames and that's about it. The screw wasn't put in tight, so the arms are still quite flimsy, defeating the point of having them repaired. I had hoped for some insight or suggestions about the fading paint issue, but feel that once my money was taken, the bare minimum was done. The service I received was completely different (and not in a good way) than that referenced in the other, shining reviews- it feels like a totally different store.
http://www.openvoc.eu/poi#coolReviews	6 (xsd:int)
rev:reviewer	Stefany

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