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  • I'm not the biggest fan of Jimmy John's, at least here in Phoenix. I've been to locations in Indianapolis and Chicago and they're great, but there's something different about the restaurants here in Phoenix. It's really the bread. Its almost like I'm biting into a sandwich without first taking off the paper they wrap it in. That and they put A LOT of lettuce on their sandwiches. It's like a salad between two slices of bread. Anyway, based on the food, I would give this restaurant 2, maybe 3 stars, but the service sucks! I went in once to order a sandwich to go.It seemed both people I had any interaction with were annoyed with each other and it just made being there kind of awkward. You could definitely cut the tension with a knife. Now on the weekends I work in a store by myself all day. Wanting to having soething different rather than my usual meal from Windsor I decided to have something from Jimmy John's delivered. Jimmy John's is at 16th St and Camelback and my store is on Central just north of Camelback. According to Mapquest and Google Maps (I checked both just to verify), it is 1.9 miles, or 4 minutes in regular traffic. After trying to order online and getting an error message that I was outside of their delivery area. I figured with as close as I was, this must be an error. So I called and to the most unpleasant woman ever. I explained that I wanted to place an order but that I received the error message that I was out of the area. She snaps at me "What?" and I repeat myself to which she snaps back "What do you mean?" By this time I'm annoyed and tell her "I am repeating to you what the message said online when I tried to order. What part is unclear to you" To which she, unsuccessfully, muffles the phone and yells to someone "ugh, I don't have time for this, you talk to this guy!" Two minutes later someone else gets on the phone and explains that they have a 1 mile radius delivery area. Seriously. I wound up walking 1/4 mile to Jersey Mike's. Much better food and friendlier service there anyway. Next time, I'll just go there and not waste my time at subpar places like Jimmy John's. Oh, by the way, another sandwich shop, Correleone's, which is next door will not only deliver to my work, they also deliver to my apartment which is a mile further away.
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