I love supporting businesses in my neighborhood and heard so many great reviews. I reeeeaaally wanted to like this place. Unfortunately I was extremely put off/shocked by the incredibly rude service at this establishment.
Being that I live close to the shop, I decided to place my order over the phone about an hour before closing. The person that picked up sounded a little short over the phone but I just figured it was because the place might have been busy. I ordered a piri-piri chicken sandwich with fries.
When I came into the shop the guy behind the counter ignored me as I stood there for over 5 minutes (I was the ONLY customer in the shop at this time). When I finally greeted him and said that I was there to pick up my order, he BARELY looked up at me, grabbed my completed order and plugged it into the cash register. I paid for my order, said thanks and left. Zero communication, eye contact from server. Very strange.
Two stars, one for the nicely lit and cute sandwich spot, the second for the tasty fries. The sandwich was nothing to write home about, the charred onions were a little too "charred" and an absolute attack on my taste-buds.
Won't be visiting again.