We spent the week here for a conference as part of my doctoral program. Overall, the hotel and conference center are very nice. The staff was very friendly and responded quickly when we called for service. The reason I am not rating higher is because servicing of the rooms was lacking. We would be gone from the room all day, and would come back to a room that had not been cleaned. We would have to call, and then vacate the room in the evening to have it cleaned which was rather inconvenient when we were exhausted and ready to rest. This happened all but one of the days of the week. This was also a concern of many of my classmates. I am not sure if they just did not staff well enough to manage the conference crowd or what it was exactly. But as I said, when notified they did respond quickly, it just would have been nice if service would have been more proactive.