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  • I gave the Stratosphere 5 stars because it truly deserves it! My boyfriend and I stayed there for 4 nights and it was EXCEPTIONAL! At first I was worried that our hotel was going to suck because we got a direct flight out of Chicago to Las Vegas with a 4 night stay at the Stratosphere for $324. So I figured we'd have to give and take, but the Stratosphere was phenomenal! When we arrived to check in we waited no more than two minutes to get checked in. It was very speedy and the people at the check in desks were extremely kind. Our room was exactly how I saw the example online which was WONDERFUL! The only flaw we had was the same day we checked in we went and saw some of the Las Vegas strip. When we returned at 11:30 pm Vegas time to call it a night we discovered that not only did we not have cold water, but our sink didn't drain and the toilet didn't flush. We gave it 15 min. and still nothing worked. So I called the front desk and told them, what was happening. They offered to give us another room with two beds in it, which was equivalent to the price of our room that we were currently in. I didn't think that was fair and asked that they upgrade us for free because we had already unpacked our things, gotten ready for bed, and right before getting ready to call it a night they asked us to move to another room. To me that wasn't fair and the desk worker agreed. She talked to her manager and we were upgraded. It was the easiest conversation I've ever had. There wasn't an argument about upgrading us or anything. They even offered to send someone up to give us the key to the new room. The room they upgraded us to was MASSIVE! It was like two rooms in one. I must say we were very excited! We left a $2 tip for the room service people and they did an EXCELLENT JOB in cleaning our room the whole time we were there. One lady actually left us a note to thank us. I really appreciated that and I actually put it in the scrapbook. The hotels location was really nice. I consider it to be the half way point between downtown Vegas and the strip. If you stay here buy the Monorail pass because the monorail stop is within walking distance from the hotel. It'll get you to MGM within 15 min. It was truly a GREAT investment! The casino is very nice as well. The machines were nicely spread out and I really enjoyed how often the ladies taking beverage orders came around. It didn't matter where you sat they all always made sure you weren't thirsty. This hotels casino set up was the best I saw on the entire strip. It was so well organized. Not to mention the exits were easy to find. Overall the hotel was PHENOMINAL & I HIGHLY RECOMMEND IT! The service is WONDERFUL! In all honesty I am thrilled that I picked this hotel because it was everything I wanted and so much more! Not only did we get an AMAZING price on it, but we got an AMAZINGLY MEMORABLE STAY! The hotel truly helped build the memories that made our vacation unforgettable! THANK YOU STRATOSPHERE! YOU ALL WERE WONDERFUL!
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