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  • Such a beautiful location on a sunny day! The food quality is considerably better than it used to be, but why can't they figure out this customer service thing? How hard can it be? First, no kids menu. So my family can't go here regularly with my kids because I'm forced to buy a $15 adult meal which my kids won't even eat half of. Second, the full menu is available all day but the lunch menu has only 4 options available until 5pm. What's the point? The lunch options are relatively the same price and size as dinner options. Why stop serving them at 5? And why not offer 1/2 size options of the larger entrees at lunch? So I am discouraged from going here for lunch. And no side salads. Order a full salad or none (see below). Last, general service issues. Every time I go there is something: This time we had a group of 7 that needed two tables to be put together. But we could only have one umbrella, despite the fact that the place was half full and there were plenty of umbrellas available that could have been moved over for us. We asked a second time and the waitress returned from the back saying the manager instructed her to not help us out, it's "the policy". Who makes such a stupid policy? Is this written down in the back somewhere? Her only solution was to move inside or we could split our party up into two tables and sit separately. So we all had to huddle under one umbrella or choose to cook in full sun. Then my friend and I ordered a pizza and salad but wanted to share them - it was lunch time and the pizzas are huge (and remember, no side salads). Instead of plating them as such in the kitchen, they brought them out whole. I had to ask for extra plates and had to re-plate everything at the table myself. On top of the disregard for service and our convenience, this speaks to the lack of a lunch menu options. Why not offer a 1/2 pizza/salad lunch combo?!?!? Besides all that the food and drinks are all good and priced fairly for this beautiful venue. I live close and would be here all the time if it weren't for the poorly thought out menu and poor customer service policies.
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