My best advice if you're even considering opening a personal or small business account with B of A is to run as fast as you can in the opposite direction. They will extract hundreds more from you in fees than you ever expected, and are continuing to assess fees on accounts I closed months ago. They've turned one over to collections, who added $100 to the $9.95 fee. On accounts that are closed! Also, if you deal with their merchant account services, expect them to be super responsive to get you signed up. Chad Augustine was very friendly and made it sound like he would save me a lot of money on my merchant account. In reality, the merchant fees were more than my sales, and Chad never returned any of my calls once I was signed up. Run, don't do it.