I am canceling my membership because it seems every massage I have, their therapists do not focus on the areas I ask them to. If I say my lower back hurts, or my legs, they spend an hour on my upper back and shoulders and 5 mins on the places I tell them I want done. Also, of you are a massage therapist and you refuse to do someone's feet or glutes, you should get another job. I don't think some of them even look at my profile.