Friendly, Clean, Professional
I was given a 2-4p window for someone to come out, I was called before that time frame to be advised that they may be late and then again later to be told that it was taking longer than expected. I appreciate that China (the dispatcher) and then later Dominic (the plumber answering the call) were so communicative.
Dominic took care of my sink right away but was able to show me a leak. He was concerned that because it was so late he didn't want to start replacing things (to stop the leak) and not have everything I needed and leave me without a sink, so he came back 2 days later and replaced the garbage disposal (which is where the water was leaking from)
He also cleared the bathroom sink (which was draining slowly) in like 10 minutes.
Dominic (Sorry if I spelled your name wrong) was very tidy, cleaned up after himself and was very personable. He was nothing but nice and professional and I appreciate all the help he gave. Over all, great communication and a good (albeit expensive... isn't it always?) experience.