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| - Here's the thing about Red Lobster: you know what you're getting yourself into when you step beyond those doors. This is your typical lower end chain seafood restaurant, trying so desperately to be relevant anymore that it's sickening.
I ended up at this joint because someone in my extended family wanted to go here for her birthday dinner. With 10 of us. Ugh.
While I was waiting for other to arrive in front of the restaurant, a server and someone from the kitchen walked up. They stopped about 10 feet from me. I could hear their (overly loud) conversation perfectly. They were looking at a phone and talking about "sucking on them f******* ti***es." Completely inappropriate, considering there were other guests all around.
Next up, we get to our table. The servers were very polite and seemed to be on point, which is a nice surprise to find in a place like this. Halfway during everyone's salads, some obnoxious overly-cocky d-bag of a food runner comes up with his tray and tries to auction off entree items. First of all, if you see we are still eating salads, go screw yourself, dude. Second of all, you had like 3 entrees for 10 of us. Third of all, when we tell you no one ordered those items, perhaps you should believe us instead of arguing with us until our server comes and directs you to the correct table. Yikes.
Salads leave, CORRECT entrees come. The food here all tastes the same. The steak is poor quality (what do you expect from an Olive Garden-esque seafood restaurant?) The shrimp all taste the same. The king crab is waterlogged. Everything is just "meh." All tastes like greasy, buttery, garlicky goo. Everything. Literally. Yes, really. The saving grace here is probably the cheddar biscuits, which are delicious, but again, like eating a stick of butter.
Entrees leave. Desserts come. Yay! Happy Birthday. They have this "innovative" thing where they serve the dessert in a mason jar. Listen up, Red Lobster: not only is it not innovative, it only "kind of" works when you actually have employees that LAYER the items in the jar carefully and take the extra time to make it look nice. It looked like a hot mess; like someone took the frozen red velvet sheet cake from Sysco and broke it up into 3 inch chunks and stuffed it in the jar. Ick.
The most humorous part of this visit for me was watching someone drop whipped cream all over the ground to the side of our table. I watched, and I only wish I was exaggerating here, 10 people, INCLUDING MANAGERS, walk by and LITERALLY move their head down to see the myriad of whipped cream on the floor, and continue to do NOTHING about it. HA! I was laughing out loud at the absolute ineptitude and lack of caring among everyone in this restaurant.
I can only imagine the soul-dying that not only happens when you dine here, but when you work here. I heard Darden is trying to get rid of this concept and unload it, which from watching the s**tshow in this place, makes complete sense. Just to be clear, however, our servers were VERY positive, VERY friendly, and did a great job (other than not cleaning up whipped cream.) It's just everything else about this place that makes me... well... Seafood Differently.
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