Been here a few times and figured time to review. I called in my order. ..Colby pub burger and crispy fries. She asked what time I would be there, I said now, I'm across the street. No I need a time she said. Ok, provided a time, literary 3 minutes from current time. I guess I'm accustomed to someone saying your order will be ready in "insert number of mintues". Then the phone was abruptly hung up. So I was ok, I will headed over and hope for the best.
Arrived and unfortunately even if you do a phone order, you still need to stand in line with those ordering inside. If you are offering phone order service, have a designated area. Food was ready, paid and filled my drink. Also double checked my order, always a must with fast food. Burger was delcious and fries were crispy.
Food 5 stars, location 4 stars and service 3. Yes it's fast food but be above your standards of McDonald's or Burger King and throw me some pleasantries please.