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| - I love to give 5 star reviews because they're fun and exciting and inspiring and bring back thoughts of delicious eats, treats, cocktails and an experience to remember. Sadly our experience was not 5 star.
So to be fair, let me start with what was great about it the first 30 minutes! Hubby and I sat at the bar area after picking up our vehicle form an oil change and wanting to pass some time during rush hour traffic home around 6pm ish on a Thursday. This is now 2 weeks ago but I can't stop thinking about it. We were instantly greeted by a lovely waitress who was attentive and had a great personality and shared the happy hour specials etc. Hubby got his favorite golden wings and I got the turkey chili which was delicious! I've never had turkey chili and it was like pulled pork, seasoned, a bit spicy.. YUM YUM! We were happy they had our beverage of choice and even though not on happy hour was very reasonably priced. We had frequented the Zipps on McLintock & Ray as well as one in Chandler on Arizona and always had a great experience.
I saw a touch tunes and thought.. oooohh how fun, let me play a few jams. I was surprised they had country music blocked which is odd for Arizona, but anyhoo I proceeded to play some of our favorite 70's funk songs from the Gap Band then moved on to 80's Annie Lenox Sweet Dreams, etc. The radio playing switched from radio per bar setting to the juke box. I started with $5, then added $15 more and we were jamming. I started playing some party songs like It's getting hot in here by Nelly. Well, it is Arizona... it does get hot. The happy hour crowd was loving it! People were dancing in their seats by 645 and suddenly at 7pm it was like hearing a record scratch in my mind, the song was cut mid play and the music switched to the bar's radio station.
Having $15 still left in the touch tunes I was worried and flagged our lovely waitress down. She came over and attentively heard our concern and stated that people were really enjoying the tunes and she would see what happened and fix it. She disappeared, came back, said they were working on it. Then the Manager came by with a blank look on his face asking what the problem was. I advised him that I had a ton more songs and $15 in the juke box left to play and the music was turned off. He proceeded to tell a fib to keep things calm and tell me that they turn the music off after happy hour which is at 701pm. This raised my blood pressure as I advised him that a sign, warning, announcement would be nice as patrons add money to it from their phones and I'd have no way of knowing that. I asked for my $15 back.
Then he changed the story to "a table complained about the music being inappropriate" so he decided to turn it off. Higher blood pressure still I asked why Country music was blocked but not R&B songs they didn't like which had no bad words in them at all? No answer. He asked me twice how many of my $15 songs had played to which I responded 4. He left and returned with $15 in cash. The solution was appropriate to return our funds but it still baffles me why a sports bar would allow a juke box if they don't want people to make their selections or if they want to control their environment to that extent. Why Rhianna songs were ok from the Radio but not others? Why a family would bring say their young kids to a sports bar during happy hour and then be upset with song selections. All of this coupled with the state of things and us being an interracial couple made us feel a bit ugly about the whole experience. It was unpleasant and ruined our evening and we thought about it for days, now weeks. How bothersome that is. To be just "declined", denied, your choice of music is too provocative somehow... then don't give people a choice or filter the songs better to have only happy sugary pop songs played by non-flavored singers.
Love the wings, love the wait staff, love the happy hour prices, loved the vibe until it was cut.
Won't return for more disappointment. Sorry Zipps. You failed us and all the people having a great time along with us chair dancing. Perhaps you can open as an Applebees? Forget the sports bar part.
Good luck. God speed.
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