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  • Buyer beware!!! I reserved a deluxe King on Expedia for my daughter, only to find out King beds are first come, first serve and deluxe (larger) rooms don't exist. The manager said verbatim, "Mam, I can't build you a bigger room. Our king beds are first come first serve." Her counter offer was to feed them free breakfasts for 3 days. I also spoke with one of her staff just yesterday, to reserve an extra day, and he verified the reservation for a deluxe king. I called the day after making reservations to verify the "king deluxe" being a larger room with a king bed. Their employee told me the room was larger and with a king bed. That's two employees from the hotel that gave me wrong information. I guess reservations mean nothing. I'd give them a zero star, but it's not an option.
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