I accompanied a friend who needed photographs for her immigration application that had a deadline. We were informed that the printer was out of order and the pictures could only be given the next day. They were made aware of the dedline
The next day, I returned after 7:00 pm as advised only to be told that the printer was still not fixed and would take an additional day or they would issue a refund.. I was really upset with this and upon my insistence that I needed the pictures as promised, the girls working there were able to provide the same after making me wait for over two hours.
The quality of the photographs was very good but customer service left much to be desired.