My family had Taziki's for lunch as it's one of the new restaurants in the area we have wanted to try. It wasn't too crowded when we arrived. Right off the bat there was confusion when we were ordering. We received a order number, and my father did too (even though he paid for everything, which made no sense). This apparently led to our order number being lost. My dad's food came out almost instantly while my wife, myself, and my 17 month old son waited for about 10 minutes until asking the cashier what happened to our part of the order. She was extremely sorry and told us our order number was lost and they hadn't made our food. Obviously we weren't happy as a 17 month old sitting still in a restaurant as others around him eat (and finish) is not the easiest thing to deal with. We waited for about 10 more minutes and finally talked to the manager. He apologizes and ends up bringing us food, which obviously isn't ours. It is the same items but different topping options. We ate and left. We were a bit disappointed that a new business obviously failed to meet our expectations the first time we tried and bare minimum effort was made to rectify the situation by management. It did get a bit busier as we waited, but I still expect more in that situation.
The food itself was good. It is what you expect for this type of food. Very similar quality to Zoes, which I enjoy. It was just such a disappointing experience, I do not think we will be back.