I have been getting my grocery's from Vons since as far back as I can remember. When they starting delivery service, I started up too. Thought is was the greatest. In the last year or so service has become some what not up to par so I quite the delivery service. Being that my back and legs are not up to par. I did service today. OMG they were late, almost 2 hours out side of my delivery time frame I picked. Then the girl who delivered my items, refused to put them on my table that was only 6 feet from the door, saying my logo says Vons Delivery "at your door", not in your door. I don't come in and with out even letting me speak she proceeded putting my food items on my floor in the door way as if I did not matter and she did not care. I tried to tell her that bending over right now was hard for me and she told me well I am almost as old as you and this is as far as I go. This was the most rudest person I have ever encountered in any delivery service ever! I will not be ordering from them again. This is like a plumber or carpet cleaner saying we don't come in peoples home. Really?? Then get out of the industry and find your self an office job. Was she afraid of an older lady, hell maybe I was afraid of her. Stupidest thing or lazy? No More Vons