This review is not for their coffee. I ordered an egg, bacon and cheese bagel, shortbread cookie and a raspberry lemonade. Paid and as they are making they tell us that they don't have bacon or raspberry. They seem to be very unprepared. The bagel ended up being stale and cold even though I saw her put in the toaster. I don't typically like to waste food but I couldn't continue eating the sandwich. The shortbread cookie was also not good. It was reco by the cashier saying it is one of their most popular but unfortunately fell short. There were also tons of flies in the store flying around (probably 10 or more) hovering over the free water jug, free bread samples and over us as we are trying to eat. It was definitely not an enjoyable experience and the staff doesn't seem to care. I will not be returning to Covernotes again.