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| - Another reviewer had mentioned this place being a 50/50 shot. This is so true either the food is very good or just terrible and sloppy. Let me start by saying I have really enjoyed this place for a long time and I believe I gave it a 5 star review in the past, but the last few months have gone down. I'm not sure if management has changed or what. I ended up getting the chicken guacamole wrap, and it was just awful, the chicken was hard and dried out, the guacamole was like baby food, the mushrooms were very cold like they had just been removed from the fridge and the whole thing was just not appetizing. I have had this wrap before and it was excellent the first time. I also had a side of fruit with my order and the bowl that is was put in was not washed well (this has happened a few times), my fruit was covered in a dish cleanser that I could taste after spitting out my first bite. I have also had many of their salads and again sometimes they are great and other times gross, ex. dried out cold chicken, missing ingredients, just not consistent. The waiters/waitresses are friendly, but lately they don't come around as much and they don't ask if you'd like a refill on your coffee like they used to. When I go to the counter to ask for a refill to the barista area there's one guy who always has a major attitude to give refills, as if he is paying for the coffee out of his own pocket. It's a bit frustrating when I've spent so much money and tipped so well at this place.
I really hope this place can get it together and bring back their GREAT food, cleanliness, and excellent customer service. I hope this review helps that happen. Thanks!
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