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  • My fiancé and I just moved to Goodyear and were excited to start trying some of the restaurants in the area. We ate at Royal Jasmine Thai for the first and only time last night (2-7-14.) We walked in and were told to seat ourselves at a booth right by the door. We sat there for about 10 minutes without anyone acknowledging us in anyway. We were actually discussing whether or not we should just leave when a girl finally came over to take a drink order. Someone else brought over our two sodas a few minutes later. A little bit later the first girl came back and took our food order. We ordered an appetizer and two entrees which ranged from good (not great) to not good at all. A third person brought our food out after a while, and that was the last time a staff member actually came to our table. We ate the entire meal with empty sodas, no knife (only 1 fork each to eat with), and an entrée I couldn't eat. I ate my rice and some of the appetizer waiting for someone to come over to we could ask for refills, a different entrée, and a knife to eat what we did have. My fiancé ended up finishing his entrée and we decided we were just done. At this point, since no one had been to our table since the food was brought out I looked at the time on my phone. After a full TWENTY-FIVE minutes passed (which has to be at least 35 minutes with no one coming to the table to check on us), I got up and walked up to a staff member at the bar and requested our check and complained. She did apologize and take the entrée I didn't eat off our check. She also offered a complimentary dessert, but we declined since we didn't want to sit at the booth another 30 minutes. My fiancé and I agreed it is the worst dining experience we've ever had together. We will not be back.
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