We love Burntwood and have been there so often, but today at 4:45pm on a Sat. the wait was 40 minutes and from where we were standing only we counted 8 tables open. People were walking in and turning around and walking out. I worked in restaurants for many years and understand there may be a reason for a table or 2 to be open, but not 8+. Sooner you seat them the sooner they can be turned. Wondering if they were understaffed?? So we are driving to Chagrin Falls to M which I realize is in the same family with Burntwood, but that's kind of ridiculous.