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  • While on our way to Great Wolf Lodge, my ten-year-old son and I dropped by for a burger. We don't have one of these restaurants in our sleepy little town of Greensboro, so thought I'd try something new. When we got there it was about noon on Monday and was quite crowded. Unfamiliar with the place, we foolishly just sat down at the bar. When the cashier finally noticed we hadn't fought through the proper line to give our order, she politely came over and handed us our order forms. Even my son, who was watching the Olympics on TV said, "Dad, what's taking so long?" After THIRTY minutes our food came out. While I was waiting, I noticed that there were only two cooks in the tiny kitchen and the one cashier/waitress. I counted: FIFTY (really, 50) people in the restaurant. Popular? I don't know why. The specialty burgers are just like the overlooked hockey pucks your idiot neighbor down the street cooks while he's drinking one too many six-packs. The onion rings WERE real (and really hot) but that just simply doesn't make up for the rest of the food. The waitress/cashier took my son's meal off the bill without me asking. She WAS very nice... and apologetic. Midway through our wait, I noticed what appeared to be the manager slink out the front door, giving a feeble wave to the horribly over-worked waitress. If this had been MY franchise, I would've been out there helping out. Guys like this are losers -- this place won't be there forever. And another odd observation: Do NOT sit at the bar... It is designed so that you cannot reach your food! There's a sloped edge to it that's about 6 ~ 8 inches wide... You can't put your food basket on it so you have to lean waaaay over the edge to get to your food. Bizarre design flaw (and yes, I *am* a designer). I'm only giving it two stars for the nice woman and the onion rings. Perhaps I should've given it one.
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