i ended up realizing that i prefer the other location. the way the organize how they take their orders doesn't make sense to me and it just seems more chaotic. the other location you would wait in line and then they will take whoever is next then you pay. in this one you pay first and then you have wait in the lobby area until they call your name and then they will make what you ordered. when it's like this, it seems like people can easily be skipped over. i don't understand why can't they do the same thing in their previous location.
they ended up accidentally deleting our order so we waited longer than we should have. i've heard other customers complaining about the same situation.