I am so incredibly disappointed in the assistance I have received from Phoenix College. I am a first-time college student who also works full time. I enrolled in 3 classes to start easily. I have had an issue with one of my online classes for a MONTH now. Advisors have been unhelpful to say the least. They do nothing but tell me to contact the instructor, which I have tried to do several times to no avail. So I ask and advisor again, and they tell me to contact the instructor's department head.
Sure, that would be great, except the class begun YESTERDAY and I STILL have no gotten any answers or help regarding the issue.
I would not recommend this college based on the experience I've had. I've spoken to many people who are currently enrolled in other schools, and they have been blown away by the general unavailability and apparent ambivalence of the advisors to help me with my issues.