Brought the car for a coolant leak, and the dealership did not want to give my 9 month pregnant wife a shuttle back because it was outside their area. We are talking next exit off the 404, instead, they dropped her off at the bus station at the peripheral of their area. Not only that, but they did not fix the issue. They patched it, waited for the car to come outside of warranty, and then charged me 1400$ for labour to fix the issue. This time I needed to take time off work. When the car was ready my wife asked for assistance moving the baby seat from their loaner to the car. She was completely ignored, and a bystander offered to help. Have worked with Maranello and Town and Country over the two decades of owning BMWs and they were always helpful, professional and they fix the issue on the first visit. Also, where most dealerships charge a diagnostics charge, but if you repair the car with them they usually waive it. Not these guys... Nice 165$ tacked on.