So this Starbucks is a really nice one as far as comfort goes. It's big, a lot of seats a nice fireplace and the bathrooms have been pretty clean each time I've been there. My problem here is that they don't brew a blonde roast. You have to get a pour over if you want it. Normally that would be fine, but at this location they can not seem to remember they started one. On 3 different occasions I have watched my coffee sit there getting cold. After almost 10 min one time I got an apology... But normally it's about 5 min after it's been done that you get it (after asking). No apology... Just here. It's kinda sad. It would have gotten a 5 star, but they forget you. It would have been 4 star... But no apology.