Frankly I have no idea what are the 1 stars are about. I have eaten burgers and different cuisines around the world including North America, Europe and Asia. So I know what I like and what's good as a restaurant. Not to mention that I love cooking all kinds of dishes at home too. Anyway to keep it short, though I can't compare this place with some gastro pubs downtown, this place has a great selection of draft and crafted beer. I ordered the black and blue with multigrain bun and sweet potatoes fries. The burger is fresh, very juicy and flavourful though the salsa is a bit salty to my liking, I still like it. The sweet potato fries were made perfectly as you have to know it is not easy to cook perfectly done sweet potatoes fries with soft in the Center while it's still crispy and golden brown outside. And it's thick cut too, not greasy at all.
The atmosphere and decoration is great with some detail to its design. Service is friendly and prompt. If the wait time is long it might be just because they are too good with lots of customer. Try some eateries in Cali and you know what I mean. Waiting for 45mins for a crab meat sandwich is normal when they are that good.
I'd give it 4.5 stars if I could. I'm just being conservative so I hope it has more space to improve. Like the placement of the tables, not sure what it is but I think they can make it more cozy. It's a bit like cafeteria in the area closer to kitchen. They should close a bit later than 22:30. I'd definitely picky this place over Hungry Brew Hops with the better food. But they close much later with more choices of crafted beer on tap.
I'd recommend it to my friends if you ask me. I hope they can keep up with the standard and I'll definitely come back for other taps and burgers. :)