Just came back from this place on 6/7/16. I was referred to this place because I wanted a hand wash car wash since I got a chip crack on the passenger side from another car wash place. When I pulled in (around 12:30pm) the guy told me that they do hand wash cars but that my glass would be fine through the machine. He explained to me that the first time my glass is damage is the only time it would happen. The "damage is done" he said. He explained that the water only expands my glass the first time and assured me multiple times that I would be fine. I ultimately went with a wash through the machine. Within 5 seconds of entering the machine while soap was running over the car, I saw my glass crack expanding. It continued to expand all the way across to the driver side. For the next 10-15 seconds, I sat there with my hand over my face waiting for the inevitable to happen as we approached the dryer. I wanted to drive straight out but there was a car in front of me. See the pic of how much the crack expanded (6-8 inches) from the passenger side over to the driver side. I didn't even stop to get the inside cleaned/vacuumed/tire shine.