While I do not eat fast food as much I used to, I used to eat at Jack in the Box (different locations) all of the time. I was on my way home recently from playing sports and had a hankering for a sourdough jack (my favorite) and some jalapeno poppers. My girlfriend was with me and decided to try the sirloin burger. What a disaster.
We were exhausted and live close by so we went straight home after hitting the drive through, only to find out that we did not receive the poppers that we paid for. On top of that, the burgers were sub par and the fries were burnt (a shame because they were curly fries). I had not eaten at JITB in quite some time and this experience has solidified why I had stopped going in the first place.
Perhaps I should have checked the bag before leaving the drive through but when there are only a couple of cars in the drive through and no one in the restaurant, should I really have to? Especially at 10pm when things are slow. I will not be returning to this location and more than likely will not return to any others either. It is a shame because the food used to be so good.